Privacy Policy

Privacy Policy for QuantumR Surveying

QuantumR Surveying ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our services.

1. Who We Are

QuantumR Surveying provides professional surveying and related consultancy services. We are responsible for ensuring that any personal information we collect is processed in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect and process the following information:

Information You Provide

Information submitted via contact forms or enquiry forms
Any correspondence you send to us

Information Collected Automatically

When you visit our website, we may automatically collect:

IP address
Browser type and version
Device information
Website usage data
Cookies and similar technologies

3. How We Use Your Information

We use your information to:

Respond to enquiries and requests
Provide surveying services and quotations
Manage client relationships
Improve our website and services
Comply with legal and regulatory obligations
Maintain business records

We will only process your personal information where we have a lawful basis to do so.

4. Lawful Basis for Processing

We process personal data under one or more of the following legal bases:

Your consent
Performance of a contract
Compliance with legal obligations
Legitimate business interests

5. Sharing Your Information

We do not sell your personal information.

We may share information with:

Professional advisers
Surveying and construction consultants involved in your project
IT service providers and website hosting providers
Regulatory authorities where required by law

All third parties are required to respect the security of your information and process it lawfully.

6. Data Security

We have implemented appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.

However, no method of internet transmission or electronic storage can be guaranteed as completely secure.

7. Data Retention

We retain personal information only for as long as necessary to:

Fulfil the purposes for which it was collected
Meet legal, accounting, or regulatory requirements
Resolve disputes and enforce agreements

When information is no longer required, it will be securely deleted or anonymised.

8. Cookies

Our website may use cookies to improve user experience and website performance.

Cookies may be used to:

Remember preferences
Analyse website traffic
Improve functionality

You can control cookie settings through your browser preferences.

9. Your Rights

Under UK data protection law, you have the right to:

Access your personal data
Request correction of inaccurate information
Request deletion of your data
Restrict processing of your data
Object to processing
Request transfer of your data
Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us.

10. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read their privacy policies separately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page together with a revised "Last Updated" date.